FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the purchase procurements?

1. Send your purchase order and your company billing info to our sale team.

2. We will send you the PI (proforma invoice) for the payment.

3. We will send you the order confirmation for signature.

4. The order will be started after payment received.

5. We will inform the delivery when shipment is ready, and send you the tracking number after delivery.

What is the quality guarantee?

1. Quality is our culture

2. 12 months quality guarantee since date of delivery.

3. We promised Fresh PVC material for card printing.

4. No dust, no scratches on card.

5. Each card will be tested before packing.

6. We provide 0.3% or at least 3 pcs spare cards to you.

How to assure printing is correct 100%?

1. We will send you the ‘Artwork Confirmation’ officially include all the request of card printing; we can only produce it after your signature.

2. We will provide picture or deliver to you of sample card before mass production.

3. We take all cost to reproduce if printing mistake caused by us.

What is the delivery time?

Sample printing card: 7 days, White Card: 7 days, printing card: 12 days

We will confirm the delivery date based on the requirement of each order.

How to send Payment?

We accept LC/TT/Paypal/Western Union. PayPal is for the sample Fee only.

What is the shipment way?

According to the weight of shipment, we will suggest you the proper way DHL/TNN/UPS/FEDEX/By Air /By Ocean (sea), which helps you to save time and money.

Value added Service in custom clearance

We can support you to get CO, Form A/E, SASO, CI, PL or any other required document required for custom clearance. Kindly inform us before delivery if need. 

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